Shipping and Delivery

Every Beck and Co order is prepared with care by our small team in North Wales.

We print, pack and dispatch our clothing ourselves, and we always aim to get your order on its way as quickly as possible.

UK delivery

We offer free standard UK delivery on orders over £50.

For orders below £50, shipping charges are calculated and displayed at checkout before payment.

We primarily use Royal Mail to deliver our orders.

The available shipping options and prices will be shown at checkout.

Processing times

As an independent business, some items are printed and prepared after an order is placed.

Our usual dispatch timeframe is 6 working days, unless otherwise specified on a product page or during a particularly busy period.

Working days exclude weekends and UK bank holidays.

During launches, seasonal collections and exceptionally busy periods, processing may take longer. Any revised dispatch estimates will be communicated as clearly as possible.

Delivery times

Once dispatched, delivery times depend on the shipping service selected.

Estimated delivery times are provided as a guide and are not guaranteed unless we expressly agree to a guaranteed delivery date.

We aim to deliver within the timescale agreed when you place your order and, unless a longer period has been agreed, within 30 days.

Tracking your order

Once your order has been dispatched, you'll receive a shipping confirmation email.

Where tracking or delivery confirmation is available, details will be included in your dispatch notification.

Incorrect delivery information

Please ensure your delivery address is correct before completing your purchase.

If you've made a mistake, contact us as soon as possible.

We'll do our best to amend your details before dispatch, but we cannot guarantee changes once an order has entered the shipping process.

If a parcel is returned because an incorrect or incomplete address was supplied, we may ask you to cover the reasonable cost of arranging redelivery.

Missing or delayed parcels

If your parcel hasn't arrived within the expected timeframe, please contact us at info@beckandco.shop.

We'll investigate with Royal Mail or the relevant delivery provider and work with you to resolve the issue.

Where we arrange delivery, responsibility for the goods generally remains with us until they come into your physical possession, or that of a person you have identified to receive them.

If an order is lost in transit, we'll provide an appropriate replacement or refund in accordance with your consumer rights.

Damaged deliveries

If your parcel arrives damaged, please contact us with photographs of the packaging and affected items where possible.

We'll investigate and arrange an appropriate remedy.

International delivery

International orders may be subject to customs duties, import VAT or other charges, depending on their destination and the delivery terms shown at checkout.

We will make clear at checkout where customers are responsible for additional import charges.

Contact us

If you have any questions about your delivery, please email:

info@beckandco.shop

We'll be happy to help.

Beck and Co Ltd
Registered in England and Wales
Company number: 17422423